Client Survey We are grateful to you for choosing Penderlaw and hope that you found the service you received from us to your satisfaction. At Penderlaw, we are committed to providing a professional, friendly and cost effective legal service for our clients. Feedback from our clients is crucial to enabling us to review and continually improve the service we offer, so we would very much appreciate it if you could spare a few moments to complete our client survey form below. If you are technically-minded, we would also be delighted if you would consider leaving us a review on Facebook and/or Google. Thank you for choosing Penderlaw. Title —Please choose an option—MrMrsMissMsMxDr First name Surnname Which department did you use? —Please choose an option—PropertyFamily & MatrimonialWills, Trust & ProbateDisputes & LitigationBusiness & Commercial Which member of our team handled your case? Where did you hear about us? —Please choose an option—Press adArticleSocial mediaPosterRadioGoogle search What were your first impressions of our office? ExcellentGoodFairPoorN/A How would you rate the personal manner of the person who greeted you when you visited the office? ExcellentGoodFairPoorN/A How would you rate the overall manner, professionalism and service from the adviser(s) who assisted with your matter? ExcellentGoodFairPoorN/A We would be very grateful if you could leave us a comment / review which you would be happy for us to use on our website. Was the cost proportionate to the outcome of the service we provided? NoYes Would you use Penderlaw again? NoYes If you answered yes, which services would be of use to you in the future? PropertyFamily & MatrimonialWills, Trust & ProbateDisputes & LitigationBusiness & Commercial What would be the best email or phone number to contact you on to discuss this/these matter(s) further? Would you like us to contact you to discuss this work further now?’ NoYes If you answered no, could you tell us why and what we could do to improve our service? If you left a comment above, do you wish to remain anonymous? NoYes